Internal complaints are your last opportunity to fix a problem before it leaves the workplace and falls into the hands of a government agency, employee’s lawyer or labor union. And your response to the complaint may be your best defense if you later get sued.

We’ll review the investigatory process from beginning to end, starting with how to pick the best investigator, how to conduct an effective interview, how to handle electronic evidence, how best to document the investigation and what to do with the results.